Contact
Reaching the bottomdumper.co.nz editorial desk
Write to us at [email protected] and the message lands with the reviewer who covers that subject. Tell us which casino you mean, which payment method you used and roughly when it happened. Screenshots of a pending withdrawal or a bonus term help far more than a general description, and we never ask for passwords, card numbers or account credentials.
What our inbox can and cannot help with
We can correct a figure in a review, re-test a brand whose payouts have slowed, or explain a wagering condition in plain English. We cannot release a locked balance, overturn a verification decision or contact an operator on your behalf, because we are an independent review desk and not an agent of any casino. Disputes belong with the operator first, then with its licensing authority.
How long a reply usually takes
Most messages are answered within two working days, New Zealand time. Reports that require a fresh deposit and withdrawal test take longer, since we run the full cycle again before changing a published score. If your message concerns gambling harm rather than a review, contact the Gambling Helpline NZ on 0800 654 655, which is staffed around the clock.